By proceeding with my booking I confirm that I understand and agree to the following terms and conditions:

For medical reasons we are unable to treat those who;

  • Have had or are planning to have a Corona Vaccination within the two week period before, and three week period after scheduled treatment.
  • Have severe active acne in the treatment area and/or those using steroids, chemical peels or retinol in the two weeks prior to appointment.
  • Have an active cold sore/oral herpes on day of treatment
  • Have been on anti-biotics within the past two weeks for facial/oral infection.
  • Have had facial surgery in the past 12 months
  • Have had dermal filler elsewhere in the past 12 weeks ( there is a risk of complications with mixing products )
  • Are undergoing, or have received chemotherapy within the last 6 months/or are on any auto-immune medication. Auto Immune medication must be stopped 6 months prior with a doctor’s note.
  • We feel are not ready, or suitable for treatment.


It is important to note that it might take multiple treatments to achieve your desired result. Although it may be expensive to build initially, maintaining results are easy once you get there. Regardless, you shouldn’t begin a journey until you’re ready to commit. Dermal fillers are temporary and require upkeep once or twice a year. This is paramount to consider before booking.

Booking Terms

  • You are able to re-schedule your appointment online yourself up to 2 DAYS before your scheduled appointment. All re-scheduling can be done via your confirmation email. Failure to do so within this 2 day period will result in loss of your booking fee.
  • All clients must be 18 years old at the time of treatment. It is a legal requirement that we see a Valid ID prior to treatment. If you are not able to provide ID when asked we will not be able proceed with treatment and you will lose your booking fee.
  • We are un-insured to treat with children on the premises. If you arrive with anyone under the age of 10 sadly we will not be able to proceed with treatment and you will lose your booking fee.
  • We cannot guarantee that we will be able to see if you arrive more than 5 minutes late to your booking. You may be refused by the clinic and may lose your booking fee.
  • We cannot accept bookings made on behalf of someone else. We are not able to transfer bookings or booking fees to another individual.
  • Appointments must be booked in the name of the patient expecting to have the treatment on the day and you must not book an appointment in your name for a friend/relative
  • In the event a clinic is re-arranged or cancelled by the Medical Clinic that The Medical Clinic will not reimburse travel nor cover further expenses that may be incurred as a result.
  • Booking fees are NON-REFUNDABLE under ANY CIRCUMSTANCES.
  • I acknowledge that my deposit payment is a booking fee in exchange for an allocated and reserved time slot of my choice, otherwise known as ‘a service’. I confirm that I have personally registered my details and reserved a time allocation that I am committed to. Should my circumstances change and I am no longer able to attend my booking I accept full liability and thus fore forfeit my booking payment to the company ‘ The Medical Clinic ‘’ . This is because we take our deposits via PayPal who do not refund their booking fees, this is out of our control and therefore we cannot refund you once the deposit has been paid.


I understand that any attempts to withdraw this payment will result in legal action being taken against me. I understand that evidence of my acknowledgement will be provided to my bank institution and PayPal Legal representatives.

The Medical Clinic does not accept responsibility for the services provided to the client by the therapist and the client agrees that any liability for the services provided rests wholly with the treating therapist

Deposits are non-refundable!

We are unable to refund your deposit for any reason once you book that appointment you will not be able to retrieve your deposit back. Please make sure you understand this prior to booking as we cannot refund you even with notice.

Deposits are taken by a third party company and we cannot get these back

You are able to re-schedule your appointment online yourself

Up to two days before your scheduled appointment you can log into your account via the confirmation email when you originally booked and move your appointment back (or forwards if we have availability).

We can not move your appointment after this so please ensure you can attend your appointment as your deposit will not be refunded if you

  • Do not re-arrange within 2 days

  • Do not attend – Arrive more than 5 minutes late. All re-scheduling is subject to availability.

  • Bring any children under 10 without a guardian to look after them during your procedure.

  • Have had filler within the last 3 months elsewhere and we refuse your treatment on the day without informing us prior to arrival.

  • Have had any skin care treatments involving chemical peels (in the last two weeks), taken retinol (in the last two weeks), have current acne in the area of treatment, have any oral herpes/coldsores, have had dermaroller (in the last two weeks).

  • Are taking any steroidal medication

  • Have received chemotherapy within the last 6 months (after 6 months also must have doctors letter of approval)

  • Do not re-arrange within 2 days, for any reason we will not refund you if you cancel/ need to rebook your appointment.

  • All re-scheduling which is accepted (have to attend to prove reasoning) is subject to our availability.

  • Do not attend

  • Arrive more than 5 minutes late.

  • We do not take responsibility to rebook your appointment, we will try to help but if you miss your appointment we will not be able to book you in sooner than the next online available date.

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